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Certificate in Agentic AI

Learn to build your own agents that plan, use tools, check their own work and hand over to a person to verify and release.

For practitioners who build agents. You finish with a working agent for one real task in your own organisation.

Quick answer

A good agent course teaches planning, tool use, self-checking and a human gate. You build one agent, test it on messy African cases, and release it only after a named person verifies it.

Best for

Practitioners in government, health, mining, agriculture, finance, education, logistics, manufacturing, retail, legal and tourism who want to build agents rather than only write prompts.

Format

Eight modules and a one-week capstone pilot. About 6 weeks at about 4 hours a week, with mentor clinics. Entry: you have used an AI assistant at work.

Two flows. A person in the loop approves every step. A person on the loop supervises an agent that works in steps.
A person in the loop and on the loop. Source: The AI Toolkit, Second Edition, Chapter 7.
Pipelines for the first two of the ten universal tasks that an agent can take over.
Two of the ten universal tasks you can hand to an agent. Source: The AI Toolkit, Second Edition, Chapter 8.

Eight modules, each ending in something you build

ModulePractical output
1. What an agent isWritten definition and 2 African examples
2. Choose your first taskOne-page task choice with success criteria and human gate
3. The agent recipeCompleted instruction set: Mindset, Controls, Outputs, Iteration
4. Plan the pipelinePipeline map with the human gate marked
5. Tools and knowledgeOne tool-connected agent that cites its sources
6. Make it check its own workTest set of 8 to 10 African cases with results
7. Hand over, verify and releaseRelease checklist, audit trail and failure-mode log
8. Capstone: one-week pilotWorking agent and pilot report with hours recovered

Every module follows the ALAI cycle: Frame, Act, Reflect, Share. Each ends in one output that a facilitator reviews.

What makes it different

A human gate you cannot skip

The lab does not let an agent be released until every flag is resolved and a named person ticks every check. Sending does not exist in the lab.

African cases, not generic ones

Clinic messages in isiZulu and Sesotho, smallholder advisories, mine safety reports, cross-border banking and tourism.

POPIA built into the lab

South African ID numbers are detected and blocked before they reach any saved record.

A cohort, a mentor and an assessor

Weekly clinics, facilitator review of every output and an assessor who signs off your capstone.

African use cases you can build on

Procurement office, Johannesburg

Enquiry triage and reply drafting

Human gate Officer releases every reply

Clinic messages, rural South Africa

Triage in isiZulu, Sesotho and English

Human gate Nurse confirms every urgent flag

Smallholder advisories, SADC

Crop and planting messages in local languages

Human gate Agronomist reviews before sending

Mine safety reports, Northern Cape

Incident report drafted from shift notes

Human gate Safety officer verifies and signs

Tour operator, Kuruman

Enquiry replies in three languages

Human gate Owner approves each reply

Bank back office, Lagos, Nairobi, Johannesburg

Reconciliation exceptions

Human gate Analyst resolves each exception

Illustrative. Final cases are chosen with each cohort.

Frequently asked questions

Do I need to code?

No. You write instructions and connect tools in the AI model you already use. Coding helps only with custom integrations.

Which AI model do I use?

Any of ChatGPT, Claude, Gemini, DeepSeek or Copilot. The method is written to work word for word on any of them. The course does not lock you to one vendor.

Is it accredited?

You receive a Certificate of Completion from IALE Institute. No accreditation is claimed. If that changes, this page will say so.

What do I finish with?

A working agent for one real task, a test set, a release checklist with an audit trail and a pilot report. Every learner gets a Statement of Results. The certificate is issued when you pass every module and the assessor signs off your capstone.

Can I put client data into the lab?

No. The lab uses sample or synthetic data only. It detects South African ID numbers and will not save them. Phone numbers and email addresses are masked.

How is my data used?

Only for your learning record. Your work is not used to train AI models. See the privacy notice.

Fees and intake dates are confirmed by IALE Institute for each cohort.

Ready to build your first agent?

Start by choosing your sector.

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